CollabPoint
Orbit · Customer portal

Your engagement,
in one place.

Orbit gives every client a single, secure pane of glass into their work with CollabPoint — health, subscriptions, requests, documents and roadmap, with a built-in AI assistant. Built on the Microsoft cloud you already trust.

Total transparency

Live health, project status, milestones and activity — no chasing for updates.

Requests in real time

Raise, route and track support and change requests without losing them in an inbox.

Built-in Orbit AI

An assistant that summarizes status, finds documents and answers questions instantly.

Secure by design

Microsoft identity, Purview governance and least-privilege access throughout.

A single pane of glass

The Orbit dashboard

A warm, focused workspace that puts customer health, recommendations and activity front and center — and gives your team the same view we use to steward your roadmap.

orbit.collabpointllc.com
Orbit
BY COLLABPOINT
WORKSPACE
Dashboard
Subscriptions
Support2
Documents
Onboarding
MANAGE
User Management
AK
Alex Kim
Customer Admin
Dashboard
CUSTOMER PORTAL · HEALTH
Customer health
NORTHWIND TRADERS · COMPUTED NIGHTLY · LAST 02:14 UTC
Health score
82
▲ +4 vs last month
Licenses assigned
248
of 300 seats
Open cases
3
2 in progress · 1 new
Renewals · 90d
2
Microsoft 365 E5
Health Score
● Healthy
82
Security Posture78%
Org Setup64%
Portal Engagement91%
Recommendations
3 ACTIVE
Enable MFA for all admin accounts

Three admin accounts are missing multi-factor authentication. Closing this lifts your security posture the fastest.

SecurityEffort: LowImpact: HighRequest help →
Reclaim 18 unused licenses
CostEffort: LowImpact: MediumRequest help →
Finish Purview data labeling
ComplianceEffort: MediumImpact: HighRequest help →
You're all caught up on the rest 🎉
Every screen

More than a dashboard

Subscriptions

Seat utilization, renewals and reclaimable spend across every Microsoft product.

Support

Raise and track cases with threaded updates and priority routing.

Documents

SOWs, architecture and reports — secured in your tenant via Graph.

Onboarding

A guided checklist that takes new tenants from zero to fully set up.

Data residency & security

Your data never leaves your tenant

Orbit reads from your Microsoft environment through Graph with least-privilege access. Documents stay in your tenant, identity is Microsoft Entra, and governance runs on Microsoft Purview — security you can prove to your auditors.

See Orbit with your own data

Book a 30-minute intro call and we'll walk you through Orbit and how it fits your engagement.