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Data Deletion Instructions

How to remove Momentum's access and have CollabPoint delete the data Momentum stored.

Last updated: November 9, 2026

You can remove Momentum’s access to your accounts and have CollabPoint delete the data Momentum stored, at any time. Do one or more of the steps below.

1. Remove Momentum from Facebook

  1. In Facebook, go to Settings & privacy → Settings → Business integrations.
  2. Find Momentum, select it, and choose Remove.
  3. When asked, tick the option to delete posts, videos or events Momentum published if you want those removed from your Page as well.

2. Remove Momentum from Instagram

  1. In Instagram, go to Settings → Website permissions → Apps and websites.
  2. Under Active, find Momentum and choose Remove.

3. Remove Momentum from your Google Business Profile

  1. At business.google.com, open your profile and go to Business Profile settings → People and access.
  2. Remove momentum@collabpointllc.com.

4. Ask us to delete your data

Email info@collabpointllc.com with the subject “Momentum data deletion”. Include your business name and the Page, Instagram account or Business Profile involved. We’ll confirm we received your request within 2 business days.

What happens next

When you remove Momentum’s access on a platform or email us, we delete within 30 days:

  • the sign-in tokens for that account
  • the posts, comments, reviews and insights Momentum stored
  • drafts and approval history linked to it

We keep only what the law requires, such as billing records, and we email you when deletion is complete. Content already published on your Page or profile stays there unless you remove it on the platform (see step 1).

Questions?

Contact CollabPoint LLC
415 Water St, Ellsworth, ME 04605
1 207-800-9994
info@collabpointllc.com

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