Terms of Service

Last updated: November 9, 2026

Overview

These Terms govern your use of collabpointllc.com (the “Site”) and Momentum, CollabPoint’s marketing platform (together, the “Services”), provided by CollabPoint LLC (“CollabPoint,” “we,” “us”). By using the Services you agree to these Terms. If you use the Services for a business, you confirm that you are authorized to accept these Terms on its behalf. If CollabPoint and your business have signed a separate agreement or statement of work, that agreement takes precedence where it conflicts with these Terms.

Momentum

Momentum helps businesses manage their Facebook Pages, Instagram professional accounts and Google Business Profiles. It drafts posts and replies, some with AI assistance, and publishes them only after a person at your business approves them. Momentum also reports on results.

Your accounts and authorization

You may connect only accounts, Pages and profiles that you own or are authorized to manage. You can withdraw Momentum’s access at any time, either in the platform’s settings or by contacting us.

Your content and approvals

You are responsible for the content you approve for publishing, including making sure it is accurate and lawful and that you have the rights to any text and images. AI-assisted drafts can contain errors, so review each draft before you approve it. You keep ownership of your content. You give us a limited license to store, process and publish it solely to provide the Services to you.

Third-party platforms

Momentum works with Meta (Facebook and Instagram) and Google services. Your use of those platforms remains subject to their terms and policies. We are not responsible for their availability, policy changes, or actions they take on your accounts.

Acceptable use

Do not use the Services to:

• post unlawful, deceptive, infringing or harassing content
• send spam or post fake reviews or engagement
• break any platform’s rules
• interfere with or try to gain unauthorized access to the Services

We may suspend access that puts the Services, our clients or the platforms at risk.

Fees

Fees for Momentum and other services are set out in your order, proposal or agreement with CollabPoint.

Privacy

Our Privacy Policy explains how we handle personal information, including data from connected platforms. Our Data deletion instructions explain how to remove it.

Our intellectual property

The Services, including the software, design and our materials, belong to CollabPoint and its licensors. These Terms do not transfer any of those rights to you.

Disclaimers

The Services are provided “as is” and “as available.” To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not guarantee any particular marketing results.

Limitation of liability

To the extent the law allows, CollabPoint is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or data. Our total liability for any claim relating to the Services is limited to the amount you paid us for those Services in the 12 months before the claim.

Termination

You may stop using the Services at any time. We may suspend or end your access if you breach these Terms. When access ends, we delete platform data as described in our Privacy Policy.

Governing law

These Terms are governed by the laws of the State of Maine, without regard to its conflict-of-laws rules.

Changes

We may update these Terms. When we do, we will revise the “Last updated” date. If you keep using the Services after a change, you accept the updated Terms.

Contact us

CollabPoint LLC
415 Water St, Ellsworth, ME 04605
1 207-800-9994
info@collabpointllc.com

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